AUSTRALIAN GIFTS AND GIFT HAMPERS SENT OVERSEAS FROM AUSTRALIA TO THE USA
We specialise in sendingall-Australian Made Gifts andGifthampersto the USA, including to Austin, Houston, Chicago, New York, Phoenix, LA, San Francisco, Boston, Philadelphia, San Diego, Dallas, San Jose, Detroit, San Antonio, Washington and more.
We send unique 100% Aussie made gifts, Aussie Care packages, and gourmet food hampers – but unfortunately no wine, beer or other alcohol due to strict US customs laws.
Average delivery is 4-7 working daysfrom date of dispatch during COVID.
We use DHL express for all deliveries of our gifts and gift boxes to the USA.
Average delivery time during COVID (updated Oct 2020) is 4-7 working days from date of dispatch for metro areas, and longer for areas outside major cities, depending on the US Location.
If the receipient isn’t home at time of delivery, or your gift is delayed in customs, it may take longer. In general, deliveries to major cities like LA or New York are faster than areas outside metro areas.
If you place your order online before 9am AEST Monday-Friday (excluding Public Holidays), we can dispatch the same day. Order any time after that and we will dispatch on the next business day.
We let you know when your gift has arrived and been signed for.
ARE THERE EVER ANY DELAYS?
If there are any delays due to customs (or other) issues outside of our control, we will contact you and liaise with our DHL customer service representative to resolve the issue.
We cannot be held responsible for any Customs issues that are beyond our control – 2% to 8% of all parcels (in general) get a detail check by Customs and can take longer to be delivered. Click here for more information on our general international delivery policy
Details of your gift, its value, origin and weight completed in correct customs format, specific to the country you're sending to
Real-time tracking you can monitor on an online map. Watch your parcel move in real time!
Customs clearance managed on your behalf - we work with agents directly to resolve any questions or challenges
Taxes and Duties Paid
We pay international taxes and duties on your behalf so you, or your gift recipient, never has to
We guarantee delivery or your money back* - as long as you have provided us with the correct delivery address, and any other information we request from you (or the recipient) in a timely manner, we will refund the cost of your gift in full if it cannot be delivered.
WHAT IF MY FRIEND / COLLEAGUE / FAMILY IS NOT HOME WHEN THEIR GIFT ARRIVES?
If the person you are sending your Australian gift to is not at home when the courier arrives , there will be a note left for them to rearrange a time that suits them for redelivery free of charge.
Where you have supplied a mobile number, they will be offered re-delivery at a time of their choosing; or an option to approve the gift to be redelivered for free and left in a special place that they specify.
We will track your Australian gift from door-to-door until it is delivered and signed for and update you if any further information is required.
We cannot be held responsible for any Customs issues that are beyond our control – 2% to 8% of all parcels (in general) get checked by Customs and take longer to be delivered. Click here for more information on our general international delivery policy.
“Great service and great products. I’ll be back!! – Felicity, Sent gift to son in Chicao, USA
“You have just beenamazingin organising the hamper for me. I appreciate it so much” – Kaye, gift sent to Ohio, USA
“Thank you, your service has beenterrific… I am sure I will visit again” – Anthea, gift sent to New York, USA
“Wow – that was fast! Can’t believe it got from Australia to LA delivered door to door in 2 working days” – Samantha, gift sent to Los Angeles (LA), USA
“Thank you so much for yourgreat products and service– I’ll be sure to use you again” – Stephanie, gift sent to Houston, Texas, USA
“My daughter and family are in Omaha for 2 years, and the kids started school last week. Soa big treat was dueI thought! They returned from watching the eclipse to find the big box on their doorstep and werethrilled to bits! Thank you for makingsending them their Aussie treats so easyfor me! – Josephine, gift sent to Omaha, USA
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You'll also receive a free pack of Tim Tams with your first order when you use the code emailed to you 😋