We specialise in sending all-Australian Made Gifts and Gift hampers to the USA, including to Austin, Houston, Chicago, New York, Phoenix, LA, San Francisco, Boston, Philadelphia, San Diego, Dallas, San Jose, Detroit, San Antonio, Washington and more.
We send unique 100% Aussie made gifts, Aussie Care packages, and gourmet food hampers – but unfortunately no wine, beer or other alcohol due to strict US customs laws.
Average delivery is 2-4 working days from date of dispatch. Due to the COVID-19 pandemic - this currently taking 4-6 working days and there are no guarantees on this timeline given the current situation.
You can send food hampers but we do not send alcohol to the USA.
This is because unless you are sending to a licenced premises like a restaurant or hotel, US Customs forbids it.
Hampers with wine in them will be immediately returned and sent back from the US to Australia.
If you see a hamper you like that DOES have wine in it, there is always an option to remove it at check-out (the price also updates automatically)
We use DHL express for all deliveries of our gifts and gift boxes to the USA.
Average delivery time is 2-4 days from date of dispatch for metro areas, and longer for areas outside major cities, depending on the US Location.
If the receipient isn’t home at time of delivery, or your gift is delayed in customs, it may take longer. In general, deliveries to major cities like LA or New York are faster than areas outside metro areas.
If you place your order online before 10am AEST Monday-Friday (excluding Public Holidays), we can dispatch the same day. Order any time after that and we will dispatch on the next business day.
We let you know when your gift has arrived and been signed for.
If there are any delays due to customs (or other) issues outside of our control, we will contact you and liaise with our DHL customer service representative to resolve the issue.
We cannot be held responsible for any Customs issues that are beyond our control – 2% to 8% of all parcels (in general) get a detail check by Customs and can take longer to be delivered. Click here for more information on our general international delivery policy
For lightweight gifts under 400g, it’s $34.95
For gifts 401g – 1kg, it’s $66.95
For anything over 1kg it’s $80.
Customs form completion – this is mandatory for all parcels going internationally. We are experienced at correctly completing customs forms to ensure your parcel gets through as smoothly as possible
Door-to-door tracking of your gift – We work with DHL express who provide you with regular updates of where your gift is in the world. There is up to 22 scans of your gift between Australia and the USA and we share the link to this information with you
Assistance clearing customs – On average, 5% of all parcels get checked by Customs and take longer to be delivered. We cannot be held responsible for this. When this happens, we work with customs via DHL Express to ensure local govt officials have the information required to clear your gift as swiftly as possible
Taxes and duties payable in the USA – When you send food and gifts to the USA by courier, there is always an administration charge plus any applicable US taxes and duties payable. We cover these charges as part of our freight cost so you never have to worry about the person you are sending the gift to being stung with additional costs.
If the person you are sending your Australian gift to is not at home when the courier arrives , there will be a note left for them to rearrange a time that suits them for redelivery free of charge.
Where you have supplied a mobile number, they will be offered re-delivery at a time of their choosing; or an option to approve the gift to be redelivered for free and left in a special place that they specify.
We will track your Australian gift from door-to-door until it is delivered and signed for and update you if any further information is required.
We cannot be held responsible for any Customs issues that are beyond our control – 2% to 8% of all parcels (in general) get checked by Customs and take longer to be delivered. Click here for more information on our general international delivery policy.
While we are not a freight carrier, and only send items purchased on our website, we’re happy to share our knowledge with you. Here’s some helpful articles providing further information:
“Great service and great products. I’ll be back!! – Felicity, Sent gift to son in Chicao, USA
“You have just been amazing in organising the hamper for me. I appreciate it so much” – Kaye, gift sent to Ohio, USA
“Thank you, your service has been terrific… I am sure I will visit again” – Anthea, gift sent to New York, USA
“Wow – that was fast! Can’t believe it got from Australia to LA delivered door to door in 2 working days” – Samantha, gift sent to Los Angeles (LA), USA
“Thank you so much for your great products and service – I’ll be sure to use you again” – Stephanie, gift sent to Houston, Texas, USA
“My daughter and family are in Omaha for 2 years, and the kids started school last week. So a big treat was due I thought! They returned from watching the eclipse to find the big box on their doorstep and were thrilled to bits! Thank you for making sending them their Aussie treats so easy for me! – Josephine, gift sent to Omaha, USA