Onaverage, from the date of our dispatch, overseas shipments are currently taking 6-8 weeks (Standard Shipping); 7-14 working days (Express Shipping), 3-7 Days (International Courier) for International metro areas; and 3-10 working days for Australian metro areas. Australian Express shipping is currently taking 1-3 days from dispatch depending on the area it is going to. Rural / regional areas may take longer.
Provided all stock is available, and outside busy periods, goods are generally dispatched on the same working day if your order is received before 9am; or the next working day if received after 9am.
The actual timeline depends on the destination country; as well as how close the actual delivery address is to a metro area.
Delays in overseas express or standard shipping are caused by the lack of aeroplanes in our skies, and until this volume comes back to pre-pandemic levels, the longest delay is your parcel getting on a plane.
Gift delivery can take longer if there’s problems with the address provided; if the destination is not in a metro area of a capital or other major city; or if your gift gets a random check by customs of the country it is entering (about 3% of all parcels).
See the table below for more delivery time details for the county you’re interested in sending to.
HOW LONG IT TAKES TO SEND A GIFT OVERSEAS BY COUNTRY
Average business days to deliver as at April 2022
Gift Content Restrictions
Any other considerations
Australia - Standard
Delivery time depends on proximity to a capital city from our Gold Coast warehouse. May be longer for extremely rural locations or in busy periods.
Australia - Express*
*Order Mon-Fri before 9am and choose express delivery for next working day delivery to areas covered in the Australia Post 'Next Day Delivery Guarantee' network. Longer for rural areas outside this network; or during busy periods.