OVERSEAS DELIVERY - HOW LONG DOES IT TAKE?

OVERSEAS DELIVERY – HOW LONG DOES IT TAKE?

Updated April 2022

On average, from the date of our dispatch, overseas shipments are currently taking 6-8 weeks (Standard Shipping); 7-14 working days (Express Shipping), 3-7 Days (International Courier) for International metro areas; and 3-10 working days for Australian metro areas. Australian Express shipping is currently taking 1-3 days from dispatch depending on the area it is going to. Rural / regional areas may take longer.

Provided all stock is available, and outside busy periods, goods are generally dispatched on the same working day if your order is received before 9am; or the next working day if received after 9am.

The actual timeline depends on the destination country; as well as how close the actual delivery address is to a metro area.

Delays in overseas express or standard shipping are caused by the lack of aeroplanes in our skies, and until this volume comes back to pre-pandemic levels, the longest delay is your parcel getting on a plane.

Gift delivery can take longer if there’s problems with the address provided; if the destination is not in a metro area of a capital or other major city; or if your gift gets a random check by customs of the country it is entering (about 3% of all parcels).

See the table below for more delivery time details for the county you’re interested in sending to.

HOW LONG IT TAKES TO SEND A GIFT OVERSEAS BY COUNTRY

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Country Name	Average business days to deliver as at April 2022	Gift Content Restrictions	Any other considerations
Australia - Standard	3-10*	No restrictions	Delivery time depends on proximity to a capital city from our Gold Coast warehouse. May be longer for extremely rural locations or in busy periods.
Australia - Express*	2-4	No restrictions	*Order Mon-Fri before 9am and choose express delivery for next working day delivery to areas covered in the Australia Post 'Next Day Delivery Guarantee' network. Longer for rural areas outside this network; or during busy periods.
Canada See more here	4-6* Days Courier 7-14 Days Express 6-8 Weeks Standard	No alcohol	Must include local phone number to clear customs
England See more here	4-6* Days Courier 7-14 Days Express 6-8 Weeks Standard	We can send all items in the store to the UK; however if you are sending alcohol, we are limited to sending 1 x 750mL bottle shipment per address	Must include local phone number to clear UK customs
Hong Kong	4-6* Days Courier 7-14 Days Express 6-8 Weeks Standard	No alcohol	Must include local phone number to clear customs
Ireland (Northern) See more here	4-6* Days Courier 7-14 Days Express 6-8 Weeks Standard	We can send all items in the store to the UK; however if you are sending alcohol we are limited to 1 x 750mL bottle shipment per address	Must include local phone number to clear UK customs
			Must include local phone number to clear customs
Japan See more here	4-6* Days Courier 7-14 Days Express 6-8 Weeks Standard	We can send all items in the store to Japan; however if you are sending alcohol, we are limited to sending 1 x 750mL bottle shipment per address	Must include local phone number to clear Japanese Customs
New Zealand	2-5* Days Courier 7-14 Days Express 2-4 Weeks Standard	No alcohol	Must include local phone number to clear customs
			Must include local phone number to clear customs
Scotland See more here	3-7 Days Courier 7-14 Days Express 6-8 Weeks Standard	We can send all items in the store to the UK; however if you are sending alcohol we are limited to 1 x 750mL bottle shipment per address	Must include local phone number to clear UK customs
Singapore See more here	2-5 Days Courier 7-14 Days Express 6-8 Weeks Standard	No alcohol	Must include local phone number to clear customs.
UK See more here	4-6* Days Courier 7-14 Days Express 6-8 Weeks Standard	We can send all items in the store to the UK; however if you are sending alcohol, we are limited to sending 1 x 750mL bottle shipment per address	Must include local phone number to clear UK customs
USA See more here	2-6* Days Courier 5-10 Days Express 6-8 Weeks Standard	No alcohol	Must include local phone number to clear customs
Wales See more here	2-6* Days Courier 5-10 Days Express 6-8 Weeks Standard	We can send all items in the store to the UK; however if you are sending alcohol, we are limited to sending 1 x 750mL bottle shipment per address	Must include local phone number to clear UK customs