Free Australian delivery on orders over $120 | International shipping to select destinations

Menu
0

Free Australian delivery on orders over $120 | International shipping to select destinations

    0

    Your Cart is Empty

    Canada Post Strike Information


    Canada post update australian giftsUPDATE 16th Jan 2025, Australia
    All AU Post International Services to Canada have resumed as at 16th January 2025. 
    Anything in our warehouse waiting to be sent to Canada will be sent on this day 16th January 2025 and you will received tracking for your parcel via email - please check junk mail if tracking is not in your inbox.  Thank you for your patience during this period.
    For parcels already in transit, 90% have been delivered. We will be contacting you individually if yours is not yet delivered for an update. 
    UPDATE 8th Jan 2025, Australia

    As below - with the exception that all packages ordered in the period 14th - 24th November have finally arrived in Canada and are working their way through the Canada Post system. It would be reasonable to expect these to be delivered in the next week.
    As of today, Australia Post is still not sending to Canada - so anything ordered after 24th November cannot yet be dispatched.  Please see below update 3rd Jan for more information. 

    UPDATE 7th Jan 2025, Australia

    No change - please see below. 

     

    UPDATE 3rd Jan 2025, Australia

     

    Canada Post are still not accepting any international mail from Australia (or other countries) despite the strike being over, as they normalise operations.

     

    Gifts ordered and dispatched with us via Australia Post (Tracked mail only) prior to 14th November 2024 have been delivered in the last week. Anything ordered beteen14th November & 24th November looks like it is still in transit.  Express post looks as if its being prioritised.

    Australia Post, Canada orders placed after the 25th have been returned to us and we are still waiting for the go-ahead for Australia Post to accept them to be sent to Canada.

     

    Canada Post has noted to expect delays well into January 2025.
    You can still send to Canada via DHL express, however please be aware if you are sending to a remote location or location not in the DHL network, your parcel will likely be passed to Canada Post after arriving in a main Canadian town to get to its final stop, and therefore may still experience delays.

     

    UPDATE 31st Dec, Australia

     


    Canada Post are still not accepting any international mail from Australia despite the strike being over, as they process a huge backlog of items in the system caused by the strike.
    Gifts ordered and dispatched with Australia Post (Tracked mail only) prior to 14th November 2024 have been delivered in the last week. Anything ordered after 14th November looks like it is still in transit.  Express post looks as if its being prioritised.
    Canada Post has noted to expect delays well into January 2025.
    You can still send to Canada via DHL express, however please be aware if you are sending to a remote location or location not in the DHL network, your parcel will likely be passed to Canada Post after arriving in a main Canadian town to get to its final stop, and therefore may still experience delays.

     

    Canada Post strike affecting Australian gift deliveries

    UPDATE 23rd Dec, Australia

     

    No new updates - as per below.

     



    UPDATE 20th Dec, Australia

     

    While the strike is over, new mail to Canada sent with Australia Post is not being accepted due to the backlog in the Canada Post system caused by the strike.  We are monitoring the situation daily and will update this page to let you know when we are able to send to Canada again. 

    We apologise for the inconvenience this has caused at this special time of year. Thank you for your patience.  DHL Express continue to deliver to Canada as per normal (see below 'Can I still send to Canada').

     



    UPDATE 18th Dec, Australia

    The Canada Post workers strike is over, but it will take time to get the millions of packages that have been waiting in a backlog to be delivered. Your gift will, unfortunately, still experience delays until this backlog is cleared.

    We apologise for the inconvenience this has caused at this special time of year. Thank you for your patience.  DHL Express continue to deliver to Canada as per normal (see below).

    UPDATE 17th Dec, Australia

    "Canada Post said on Monday its striking workers will return to work on Tuesday, Dec. 17 (Canada time) after the country's labor relations board ordered an end to the work stoppage." (Source here)

    Here at I Still Call Australia Home, we are expecting further delays before Canada Post accepts international shipments, while they clear over 20 million parcels in their network.
    As at 17 Dec 24; 12:01pm AEST, we are still unable to send to Canada via Australia Post. We can still send via DHL Express Courier.

    Updated 10th December 2024:

    Please see latest updates from the Australia post website here

    What's happened

    Canada Postal workers have gone on strike since early November 2024 and negotiations to end the strike over pay and working conditions have not yet been successful.

    As such, any parcel sent to Canada from early November 2024 by standard AU Post, is likely to be waiting to be delivered by Canada Post (Australia Post's partner in Canada) OR has been returned to us, as Canada is not accepting any international parcels right now.

    As this is the busiest time of year, there is over 20 million parcels in the network in Canada that are waiting to be delivered.

    If you are trying to send to Canada via Australia Post, you will not be able to right now. 

    Is my order affected?

    Yes - if you ordered in November and chose standard no-frills economy (AU Post) or International Express (AU Post) to Canada, your order is very likely to be affected. We have emailed you via the email address on your order about what to expect, including your current options. Please check your email / junk mail or email us at info@istillcallaustraliahome.com if you are concerned.

    AU Post Express parcels ordered in very early November have had a better delivery success rate but may also have been impacted by the strike.

    Can I still send to Canada?

    Yes. You can still send to Canada from our site via courier - DHL express. While this is a more expensive option, DHL own their own planes and network in major cities in Canada, and are therefore able to generally avoid issues with the local postal network.

    The only exception to this, is if delivery is to a remote or rural area that only Canada Post service - if this is the case, DHL will get your item to the nearest DHL depot and hand it over to Canada Post for local delivery, so you will still experience delays.

    This is the best we can do in the current circumstances.

    Many thanks for your patience and Merry Christmas to all when you get to it.